Last Updated 17th November 2025. A faulty boiler can be a major inconvenience on your everyday life, resulting in a lack of heating and negative impacts on your health. More serious effects may include dangerous gas leaks, a risk of fire and carbon monoxide poisoning. As such, it’s natural to feel worried about the physical, mental and financial impacts of a faulty boiler injury. Therefore, whether your faulty boiler was ignored by a landlord or if it was a manufacturing error in itself, we can help you. Thankfully, our friendly team can guide you through the compensation claims process for you to achieve a sense of justice.
At Legal Expert, we’re committed to providing you with a high-quality, personalised service. Our helpful team of advisors are available 24 hours, 7 days a week to answer your questions and give helpful advice. After a free case check, you could also be connected with one of our specialist solicitors to start your faulty boiler claim. Operating on a No Win No Fee basis, our solicitors have decades of combined experience in securing settlements in defective boiler claims.
Your Need To Know Questions Answered
- Can a faulty boiler make you ill? Yes, a faulty boiler can make you ill by causing carbon monoxide poisoning; common symptoms often include dizziness, headaches and a shortage of breath.
- Can I claim for anxiety caused by a faulty boiler? Yes, anxiety is classified as an injury, and can therefore be part of your general damages compensation.
- What if my landlord is ignoring my requests to fix a faulty boiler? If your landlord is ignoring your requests to fix a faulty boiler, you may be able to make a housing disrepair claim. Landlords are legally required to ensure you have safe, working heating and hot water.
- What classifies as a faulty boiler? Common boiler issues may include leaking, no hot water, thermostat issues, lost pressure and gurgling or banging noises.
You can reach us at Legal Expert on 0800 073 8804 or contact us by filling out our online form. In the meantime, before you give our friendly and professional team a call, please read on to learn how much housing disrepair compensation for a faulty boiler you can claim and much more.
A Guide To Claiming Compensation For A Faulty Boiler
Are you wondering how much compensation for a faulty boiler can you claim? The answer is that every claim is different but in this guide, we can help give you an idea of the payout that you could be entitled to.
What happens if your boiler breaks? How long can a tenant be without hot water? What if you have suffered injuries because of a boiler fault? If you have sustained an injury due to a boiler fault, you could be able to make a claim for compensation.
There are two main reasons that you may wish to claim. One is in regards to the law concerning no heating or hot water provided by landlords, be it a private landlord, the local authorities or a housing association. The other is due to manufacturing faults that caused personal injuries. No matter what has happened to you, you will find this guide useful on your quest to secure compensation for your experience with a faulty boiler.
In this guide, we will reveal everything you need to know about these claims, including how much compensation for a faulty boiler can you claim. We will also discuss what you should do if you have no heating or hot water in a rented property and your landlord is not taking the required action, as well as how you can go about making a claim with our assistance.
What Happens If Your Boiler Breaks Down?
There are a number of different boiler issues that can happen. Some of the most common include the following:
- Thermostat issues
- Frozen condensate pipe
- Losing pressure
- The pilot light goes out
- Strange gurgling, whistling, or banging noises
- Dripping and leaking
- No hot water or heat
- Gas safety issues (e.g. carbon monoxide poisoning risk)
If your boiler has broken down and you live in a rented property, you should contact the landlord as soon as possible so that they can organise a repair rather than repairing it yourself. If you’re interested in how much compensation for a faulty boiler can you claim, please read on or get in touch with us today.
Facts About What Heating And Hot Water Your Landlord Should Provide
Here are a number of important factors regarding the hot water and heating your landlord should provide:
- Your landlord has to supply you with sanitation facilities, electricity, gas and water.
- Tenants are entitled to have a boiler for heating water and equipment for heating each room (e.g. a gas appliance).
- The minimum heating standard is 21C in living rooms and 18C in sleeping rooms.
What Are Your Landlord’s Obligations In Providing You With Hot Water?
Before we look at how much compensation for a faulty boiler can you claim, let’s look at what responsibilities your landlord has to you and your hot water.
What are landlords legal responsibilities in providing you with hot water? The law is simple and clear-cut: your landlord needs to make sure that heating and hot water is provided at all times.
This means they also have a legal obligation to do maintenance and major repairs. This includes all of the following equipment and facilities: sanitation equipment, including toilets and bathrooms, water supply, gas supply, electrical heaters, radiators, central heating systems, water boilers, and gas fires. Your landlord is not accepted to make cosmetic improvements to the property.
What Responsibilities Do You Have As A Tenant?
As a tenant, you are responsible for any damages you have caused to the property. If you have broken the boiler, you will need to pay for it to be repaired. However, if there has been a fault, the landlord must rectify it. You are also responsible for daily maintenance. Furthermore, you must report any issues to the landlord.
What Should You Do If Your Heating Is Faulty Or Stops Working?
If you’re wondering ‘how much compensation for a faulty boiler can you claim?’, you may have experienced faulty heating. Let’s look at some steps you could take in this situation.
Firstly, you should raise the issue with your landlord in writing so you can keep a record, whether they’re private or part of a local authority or housing association.
You may be wondering about your tenant’s rights no hot water or heating. In such a scenario, it is up to your landlord to organise a repair. As per the Landlord and Tenant Act 1985, your landlord is responsible for any replacements and repairs, and this overrules any other statements or documents.
How long does a landlord have to fix a broken boiler? This depends on the situation. There is no specified time period, as the law states ‘reasonable time.’ However, if there is no heating child within the property, or it is the middle of winter, you should expect action within a 24-hour time frame. It is not acceptable to be left without hot water or heating for more than a few days without any work being carried out.
Where Can You Get Help Before Claiming Compensation For A Faulty Boiler?
If your landlord is ignoring your requests or trying to pass the responsibility to you, you should turn to your local council. They will be able to serve your landlord with an improvement notice via the Environmental Health Department. This means that they are forced to carry out the repairs. Moreover, as per the law, after the improvement notice has been served, the landlord is not allowed to evict you within the next six months.
If you’re wondering ‘how much compensation for a faulty boiler can you claim?’ or have any other questions, please read on to learn more or get in touch with us today.
Product Liability Cases
If you have suffered an injury because of a fault with the boiler, you may be able to launch a product liability claim. All products, including boilers, need to go through rigorous testing before they are released onto the market.
However, there are rare cases whereby items slip through the wire. If this has happened, and you have been injured as a consequence, you can make a claim. From boiler explosions to leaking gas, faulty boilers can be dangerous. No matter whether you are a tenant or a homeowner, you will be able to make a claim.
What Can I Claim For If The Boiler Breaks And There Is No Hot Water?
A lot of people are a bit perplexed when it comes to seeking compensation for a faulty boiler, and this is typically because they are not fully aware of all of the things they can receive compensation for.
Did you know that compensation is actually split into two parts? There are general damages and special damages. Understanding these two types of compensation will give you a better understanding of how payouts work and help answer ‘how much compensation for a faulty boiler can you claim?’. So, please read on to discover more:
- General damages – First and foremost, we have general damages. This is the amount of compensation that you will receive for your injuries. It is designed to aid you through the recovery process. How is it calculated? When you saw your doctor, he or she would have put a medical report together, which states your injuries, the extent of them, and how long treatment is going to take, etc. This is then used to decipher how much compensation you should receive.
- Special damages – The second part of the compensation is special damages. This is the amount of money you will receive to cover any other expenses you have suffered because of your injuries, including out of pocket expenses for things like damaged property. Common examples include everything from prescription expenses and travel costs to counselling expenses and loss of income. Needless to say, it will also cover the cost of a replacement boiler, the cost of rectifying any damage and related costs. Please note that to claim for these out of pocket expenses, you will need proof; so make sure you do not throw away your receipts.
When it comes to making a claim, you need to make sure that you have not missed the deadline. There is a 3-year personal injury claims time limit, and therefore, in order to claim, the boiler accident you were involved in must have occurred within the past 3 years. These rules are very strict. If you have exceptional circumstances, which you believe could qualify you for an extension on the deadline, please call us to discuss in further detail.
Can You Withhold Rent For Repairs?
Can you withhold rent for repairs? While you may be tempted to withhold your rent, this is not recommended. If you do this, you will then be in breach of your rental contract. You know what they say – two rights don’t make a wrong. You will only make the matter worse if you withhold rent. If you have already done this, though, please give our experienced team a call for advice.
Calculating Compensation For A Faulty Boiler
If you’re wondering ‘how much compensation for a faulty boiler can you claim?’ this section will help give you an idea.
No doubt, you will want to know how much compensation you will receive. Please note that all cases are handled on an individual basis, as there are many different factors to consider. You may have used a personal injury claims calculator online, but please note that these tools only provide estimates.
The Judicial College Guidelines (JCG) are often used when calculating your general damages. The publication ultimately provides suggested compensation guidelines for many different types of injury. The best thing to do is refer to the table below, which presents average payout amounts of different injuries from the JCG. Please note that the top figure has not been taken from the JCG.
| What sort of injury have you suffered? | Details about this type of injury: | What is the typical payout for this sort of claim? |
|---|---|---|
| Multiple serious injuries with financial losses | More than one form of serious injury with special damages such as lost earnings, medical expenses and counselling costs | Up to £500,000+ |
| Lung Disease (a) | Progressive worsening of the condition leading to death | £122,850 to £165,860 |
| Lung Disease (b) | Lung cancer with an impairment of function | £85,460 to £118,790 |
| Lung Disease (c) | Development of a disease which can cause heavy breathing and a restriction of physical activity. | £66,890 to £85,460 |
| Severe and Permanent Disabling Asthma | Severe asthma causing regular coughing and sleep disturbances | £52,550 to £80,240 |
| Chronic Asthma | Breathing difficulties will be common, along with an uncertain prognosis | £32,090 to £52,490 |
| Bronchitis and Wheezing | An affect on work and social life, with the likelihood of recovery to occur in a few years. | £23,430 to £32,090 |
| Relatively Mild Asthma | Relatively mild asthma-related symptoms | £12,990 to £23,430 |
If you cannot find the injury you have sustained in the table above, call us for more details about the payout.
No Win, No Fee Compensation For A Faulty Boiler
If you’re wondering ‘how much compensation for a faulty boiler can you claim?’, you may also be wondering about the cost of getting legal help.
Instead of paying extortionate sums and taking the risky approach of employing a solicitor that charges by the hour, it is advisable to go for a No Win No Fee solicitor. By doing this, you won’t need to pay any legal fees if the solicitor in question does not win your case. And, while this alone sounds beneficial, there are more advantageous than meets the eye.
So, let’s take a look at them in further detail to ensure you fully understand this risk-free process for yourself. Some benefits of having a No Win No Fee solicitor include:
- Financial risk minimised – There is only one place to begin, and this is with the fact that monetary risk is minimised significantly. If you go for the services of someone that charges by the hour, there is always the chance that you are going to spend huge sums of money only for your case to be unsuccessful. This is a risk that many people cannot afford to take. Luckily, it is something you don’t need to worry about when going for someone that works to this payment structure.
- No time wasting – The personal injury lawyer who is working on your case is going to be paid in relation to their performance. Therefore, they certainly won’t waste your time by taking on a case that is not strong enough. If you go down the route of a solicitor that charges by the hour, there is always the chance that you could fall victim to a solicitor who is merely taking on your case to take your money.
- Better service – You are also much more likely to experience a top quality service when going down this route. After all, the personal injury solicitor is impacted by the outcome, and thus you can rest assured that they are going to put the necessary work in to ensure your case is a success. They won’t simply put your details to the side and forget about it.
When you work with Legal Expert, you can be certain that all of our claims are handled on a No Win No Fee basis. When we say No Win No Fee, we mean it – there are no hidden costs. In the meantime, if you’re wondering ‘how much compensation for a faulty boiler can you claim?’, please read on to learn more.
How We Can Help You Take Action Against A Landlord
Yes, there are lots of different personal injury claims services to choose from. Nevertheless, we are certain you will not find better than Legal Expert. Here are the reasons why…
- We care – There is only one place to begin, and this is with the fact that we truly care. As mentioned, we realise that accidents can be scary and unsettling, and we want you to focus on the recovery process as opposed to stressing about the compensation claim. We will take care of everything for you in the quickest and smoothest manner, and you can be sure that all of our provided solicitors act with the utmost empathy. In a lot of cases, we are able to secure compensation over the telephone.
- We are experienced – You will struggle to find a company that boasts the same degree of experience as we do. We have plenty of years of experience in our locker. In fact, over the years, we have successfully secured compensation for thousands and thousands of personal injury victims.
- We only deal with personal injuries – Unlike other companies, we don’t try to be a jack-of-all-trades, we stick to what we do best, and this is personal injury law.
- We work on a No Win, No Fee basis – All of our provided solicitors work to a No Win, No Fee payment agreement. This is extremely beneficial for you because it means that you will only need to pay legal fees if we secure compensation for you, and, if this occurs, you will have your payout to cover the legal costs.
- We have a great reputation – Once you start browsing our website, you will see that we have a fantastic reputation in the industry.
- We are easy to get in touch with– All you need to do is call 0800 073 8804. You will speak to one of our polite and professional advisors who will happily assist. We also have a number of other contact methods you can use. Simply head to the contact page on our website for more information.
Start Your Claim Today
Whether you’re wondering ‘how much compensation for a faulty boiler can you claim?’ or you feel ready to pursue a personal injury claim, your next step is simple; simply get in touch with us today for a free consultation.
You can use the live chat feature, send an email, or request a call back on our contact us page. You’ll get through to one of our specialist advisors to guide your enquiry to the right place to get you the answers you’re looking for. If you’d like to give us a call now, the number you need is 0800 073 8804. We’re open 7 days a week, so please don’t hesitate to call.
Legal Expert is one of the leading law firms in the country. We have an impeccable reputation for securing personal injury compensation for victims. In fact, in recent years we have helped thousands and thousands of victims. Not only this but all of our solicitors work on a No Win, No Fee basis too, which offers you a significant degree of financial protection. When you call us today, we will provide you with free and confidential legal advice, and there is no obligation to continue with our service.
‘How Much Compensation For A Faulty Boiler Can You Claim?’ FAQs
What happens when you have a broken boiler?
If your boiler is broken, there are some common tell-tale signs that you should look out for:
- Orange or yellow pilot light flame, rather than blue
- High system water pressure, rather than steady pressure
- Leaky pipes
- Unresponsive
What can I do if my landlord won’t fix my boiler?
You should evidence the problem, taking photos of any damage and retaining proof of correspondence with your landlord. Don’t stop paying your rent or you could risk eviction. Depending on your rental arrangement, you can complain to either your letting agency, local council, housing association or housing ombudsman and have them try to resolve the situation. If your landlord is found to be responsible for any damage you suffered, you could have grounds to make a claim against them. To learn more, please contact us today.
Further Links And Resources
We hope that you have found this guide helpful while looking for more information on ‘how much compensation for a faulty boiler can you claim?’ and other such queries. However, if you need any further details, you may find the following links helpful.
- Learn about preventing condensation mould compensation claims
- Get help with leaking pipes compensation claims
- Scalds, Burns and the NHS Guide– This link takes you to the NHS page on burns and scalds. You will find information regarding how to treat burns and scalds. You will also find out about the different types of burns and when you should get medical attention.
Once again, if you’re wondering ‘how much compensation for a faulty boiler can you claim?’, please don’t hesitate to contact us today and see how we can improve your experience of the claims process.