Mobility Scooter Accident Claims | How To Claim Compensation

Last Updated 27th August 2025. Did another road user negligently collide with your mobility scooter, resulting in your injuries? If so, learn about mobility scooter accident claims by reading this guide. From this, you will learn how to claim compensation with our experienced solicitors.

Key Takeaways In Mobility Scooter Accident Claims

To be eligible to claim, a road user must have breached their duty of care (a legal responsibility for another’s reasonable safety), causing your injuries.
The amount of compensation you are awarded depends on the injuries you sustained and the financial losses you incurred.
You must start your claim within three years of the accident. However, some exceptions apply to this rule.
When making a claim, you must provide evidence that proves how the third party was liable for your injuries.
Our solicitors may help you claim compensation on a No Win No Fee basis.

To start your mobility scooter accident claim today, get in touch with our helpful advisors by:

Visiting our contact us page
Calling us on 0800 073 8804
Messaging us on our live web chat

What Are Mobility Scooter Accident Claims?

Mobility scooters are designed to support those who struggle with walking. They are single-seated vehicles that are powered with batteries and can be used both on the roads and indoors.

When driving on the roads in a mobility scooter, you are owed a duty of care by other road users who must use the roads safely to avoid causing you harm. Therefore, they must follow the provisions of the Road Traffic Act 1988 and the Highway Code. Failure to do so would breach their duty and potentially result in your injuries.

If a road user was responsible for causing your injuries in a mobility scooter accident, you may be eligible to claim if:

The road user owed you a duty of care
The road user breached this duty
This resulted in your injuries

Can I Make A Claim If I Am Hit By A Mobility Scooter

If you were a pedestrian and a mobility scooter collided with you, causing your injuries, get in touch with our team today to find out if you are eligible to claim compensation.

Rules On Using Mobility Scooters In The UK

If you require the use of a mobility scooter in the UK, there are a number of rules you must adhere to for your safety and the safety of others, for example:

There are eyesight requirements you must meet depending on the class of the mobility scooter.
When using a mobility scooter to drive on the roads, it must be a class 3 scooter, or not in a class, and meet requirements such as having an effective braking system, front and rear lights and direction indicators.
Mobility scooter users must follow the highway code
Mobility scooter users cannot drive on the bus lanes, cycle lanes, or motorways.
Mobility scooters in class three or ones in no class must be registered with the DVLA.

If you were injured in a mobility scooter accident, get in touch with our helpful advisors today.

Common Causes Of Mobility Scooter Accident Claims

Typically, mobility scooter accidents happen when road users fail to adhere to driving laws and breach their duty of care. Some examples of how mobility scooter accidents happen due to a road user’s negligent driving include:

When road users fail to slow down on time or at all
When road users fail to complete observation and mirror checks
When road users overtake mobility scooters when it is not safe to do so
When road users fail to maintain a safe distance with mobility scooters

Typical Scooter Accident Injuries

Some of the common injuries mobility scooter accidents may result in include:

Get in touch with our helpful advisors if you have been injured in a mobility scooter accident to find out if you are eligible to claim compensation.

Are There Time Limits In Scooter Accident Claims?

As with all personal injury claims, you must make your claim within three years of your accident, as this is a requirement of the Limitation Act 1980. However, some exceptions may apply to this rule, such as:

If the claimant is a minor, the 3-year time limit will be paused until they reach the age of 18and will run until they reach the age of 21.
If the claimant lacks mental capacity, and this is recognised under the Mental Capacity Act 2005, the time limit will not run. However, the time limit will commence if the claimant regains mental capacity.

If the time limit is paused on a claim, a litigation friend may be appointed to act on behalf of the claimant during the claims process. Our friendly advisors can explain this to you in more detail if necessary.

Contact our helpful advisors to find out if you are within the claims time limit and start your compensation claim today.

What Evidence Do I Need To Prove A Mobility Scooter Accident Claim?

When making a mobility scooter accident claim, you must be able to prove how the third party was responsible for your injuries. To establish liability, you must provide evidence that supports your claim, such as:

Medical reports that state your injuries
CCTV or dashcam footage of your accident
Police or fire reports- if they were called to the scene
Third-party insurance details- if they were collected
The contact details of witnesses willing to provide statements at a later date

Gathering evidence and establishing third-party liability is one of the most important elements of the claims process. We understand that you may struggle to obtain evidence. However, our solicitors may support you with this.

Contact our team of advisors today to learn more about evidence in mobility scooter accident claims.

Average Compensation Amounts In Scooter Claims

If you are eligible to start a mobility scooter accident claim, you may ask, ‘How much compensation am I entitled to?’ Although we cannot give you a definitive figure at this time, we can explain how compensation is calculated and provide some examples.

In personal injury claims, compensation can be split into general and special damages.

Under general damages, you may be compensated for any physical or psychological injuries you sustained in your accident. This part of the claim is assessed using documents such as an independent medical assessor’s report and the Judicial College Guidelines (JCG).

The JCG is a document that presents suggestive compensation guidelines for many injuries. The table below consists of some of the JCG’s brackets, except for the top figure. However, please remember they are suggestive and not a guarantee that compensation might be awarded.

Injuries	Compensation Guideline
Multiple Severe Injuries and Financial Losses (e.g. Therapy Costs)	Up to £500,000 plus
Moderate Brain Damage (i)	£183,190 to £267,340
Severe Back Injuries (i)	£111,150 to £196,450
Severe (ii) Neck Injuries	£80,240 to £159,770
Arm Injuries That Cause Permanent and Substantial Disablement	£47,810 to £73,050
Severe (iii) Serious Leg Injuries	£47,840 to £66,920
Moderate Pelvis and Hip Injuries (ii)	£15,370 to £32,450
Moderate Foot Injuries	£16,770 to £30,500
Multiple Fractures of Facial Bones	£18,180 to £29,220
Multiple Lacerations That Are Noticeable or 1 Disfiguring Scar	£9,560 to £27,740

Special Damages In Mobility Scooter Accident Claims

In successful mobility scooter accident claims, you may also be awarded special damages as part of your compensation. These damages aim to compensate you for any financial losses you experienced as a result of the injuries you sustained. For example, you may have paid out of pocket for long-term counselling after developing severe anxiety due to your mobility scooter accident.

Please see the following examples of special damages that might form part of your mobility scooter accident compensation:

Loss of earnings, which can encompass both current and future income, missed promotions, and any impact on bonuses and workplace benefits
Medical bills, such as private medical treatments and prescriptions
Support from family or professional carers
The expense of repairing or replacing your mobility scooter
Mental health services, whether that is therapy or counselling
Travel to and from appointments, including the cost of public transport or the purchase of petrol

No matter what loss you’ve suffered, you must provide evidence to include them in your claim. For mobility scooter injury claims, that might include invoices for essential repairs, payslips for lost wages, and bank statements covering the cost of professional care.

To learn more about what kind of financial losses you can include in your mobility scooter compensation claim, please contact one of our helpful advisors today.

Making A No Win No Fee Mobility Scooter Accident Claim

If you have been injured in a mobility scooter accident, you may want to claim compensation for your suffering. If so, our experienced solicitors are here to use their expertise and support you by:

Walking you through the claims process
Explaining key terminology and legal documents
Helping you to obtain evidence and using this to build your case
Explaining how compensation is calculated and discussing potential awards with you
Negotiating compensation settlements with third parties

We understand that you may be worried about the cost of legal representation. However, our solicitors work on a No Win No Fee basis. They provide this service under a Conditional Fee Agreement (CFA), which means that you do not need to pay upfront or ongoing solicitor fees. You also won’t pay these fees if the case is lost.

If your claim wins, you must pay your solicitor a success fee for their services. Should you sign a CFA, this will involve a minimal percentage of your compensation, which is legally capped.

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